Our Competence

Based on established standards we will support you to manage your IT infrastructure and help you to efficiently organize associated processes. Our Consulting focus lies on adapting the technologies to the organization's specific needs. This depends also on the type of deployment of the processes and services - on-premises, as a hosted solution e.g. in our computer center, as a cloud service based on Microsoft Azure Services or as a (hybrid-) combination.

From Windows Active Directory Design to Server virtualization up to high availability scenarios, our structured approach is ITIL conform and is characterized through our proven PRIM-Method. Based on the software lifecycle and in alignment with the Microsoft Operations Framework (MOF), our core competence lies in taking a holistic view of your requirements. Our goal here is to implement your business specifications with appropriate technology cost-effectively.

We offer you:

• Gathering and prioritization of target requirements
• Line up of Service Level and Operations Level Agreements (SLAs/OLAs)
• Technical conceptualization
• Project management and project assistance depending on the deployment type of the Technology
• Technical implementation among others also migration assistance
• Develop an appropriate license management
• Support Services

In this area, we have developed the "PRIM Busines Site" which is based on the SharePoint Technology. It is a Configuration Management Database (CMDB) and contains all important information about the relevant components, server applications and servers of the IT Infrastructure. Further information can be found here (DE).

Do you require any assistance or you would like further information, please do not hesitate to contact us.